COVID-19 Update

Posted on 20th October 2020.
Categories: Uncategorised

 

Covid-19 update from The Barn

Our Store and Café are fully open!

Last Updated 17th October 2020

We hope all our customers are managing to keep themselves healthy and safe during the current Coronavirus outbreak.

We can confirm we are fully open to the public, with sensible, safe distancing measures in place.

 

A Note About Our Café

Following the recent government announcements and the reintroduction of further restrictions, we are delighted our café will remain fully open, with our normal opening hours and our continued safe distancing measures in place.

There is no need to book, but please be advised that in line with the recent changes in the law, you will need to register your visit through a ‘Track and Trace’ app, or manually leave your details with us. You will be required to do so prior to entering our café. Face coverings must be worn at all times (optional for children aged 11 and under), apart from when eating or drinking at your table.

We are offering full table service. All food and drink must be consumed seated and at a table, as has always been the case.

From October 17th, you may only dine with members of your household or those within your support bubble indoors. The maximum number of people we can allow at a table is six (including babies and children).

We do have outdoor tables available in our Courtyard area (again a maximum of six per table).

We will always do our best to get you served and seated as quickly as we can, but we will only do so safely, so please be patient.

Please note, we no longer accept cash as a form of payment (see below) as there is strong evidence this is a means for virus transmission.

 

Before You Visit The Barn

Our shopping trolleys and baskets are cleaned and disinfected after each use. We have hand sanitiser available for visitors to use at our entrance point and at exit points. You will be asked to remain at least a safe 2 metre distance from other customers and our employees at all times, and we will ask you to pay particular attention to signage and guidance at the till.

From October 17th, you may only shop (indoors) with members of your household or those within your support bubble.

Etiquette

We would like to remind all visitors to follow the safety guidelines we have implemented, and in particular to respect the personal space of other visitors at this point in time. It is our intention to try to provide the most comfortable and safe shopping experience we can for all visitors, and we can only do so if we all help each other.

Face Masks and Face Coverings

In line with the latest government requirements, wearing of masks in shops and cafés is a legal requirement. All visitors to the store (with the exception of young children for whom this requirement remains optional or those who are exempt) are required to wear a face covering or face mask for the duration of their visit, except when eating or drinking in our café.

Payment – No Cash 

Please note we are only accepting payments by debit or credit card, contactless (subject to national limit), mobile payments, digital wallets (Apple Pay and so forth) or our gift cards and vouchers. We are no longer accepting cash, or cheques, as a form of payment, as there is growing evidence this is a particular means for virus transmission.

Our Team

Please be assured our staff  are following our enhanced hygiene protocols and work to social distancing criteria. We are keeping up to date with and following all NHS, PHE and Government official guidelines. Our staff are also provided with PPE masks or face coverings and will wear these at all times.

We would be very grateful if you could follow our guidelines when visiting, as this will help keep our team happy, safe and fit.

Like you, we are looking forward to a return to normality in the future, and we will try to ensure each and every visit you make to us as enjoyable as possible

With our best wishes,

The Team at The Barn